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- Typhoon / Rainstorm Arrangements
- Enquiry, Suggestion & Complaint
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- Hongkong Post Network
- Mail Information
- Postage Stamps
Denominations
$0.10, $0.20, $0.50, $1.00, $1.40, $1.80, $1.90, $2.00, $2.40, $2.50, $3.00, $5.00, $10.00, $13.00,$20.00, $50.00.
- Size Limits
Letters, Printed Papers, Small Packets, Literature For The Blind Other than roll form Maximum: 900 mm in length, width and depth combined; greatest dimension may not exceed 600mm. Minimum: 90 mm x 140mm. Roll form
Maximum: length plus twice the diameter 1.04 m, greatest dimension may not exceed 900 mm. Minimum: length plus twice the diameter 170 mm, greatest dimension may not be less than 100mm. Postcards Maximum: 120 mm x 235 mm. Minimum: 90 mm x 140 mm. Thickness: not less than 0.25 mm. Parcels Maximum:
P: length 1.05 m, length and girth combined 2 m.
XP: length 1.50 m, length and girth combined 3 m.Minimum: as for letters. for USA (including Puerto Rico) Maximum: length 1.50 m, length and girth combined 2.75 m. Minimum: as for letters.
- Small Packets
The small packet service is available to all overseas destinations. The weight limit is 2 kg in general. The sender must at the top left-hand corner of the address side mark in bold letters the indication SMALL PACKET. The small packets must be packed so that they may be easily examined without breaking any seal.
- Parcels
These may be sent to the countries listed in the section "Overseas Parcel Postage Rates & Supplementary Services" subject to the regulations set out in the Post Office Guide concerning weight limitation, customs declaration, despatch notes and compensation. Larger size parcels or those which weigh over 10 kg can be posted at all post offices except the three mobile post offices.
- Air Mail Label
All air mail items must bear the superscription "BY AIR MAIL". Blue airmail labels are available for this purpose free of charge at all post offices. The label should be affixed to the top left hand corner of the address side of the envelopes or close to the address on parcels and packets (close to each address if it is shown in more than one place on the item). Alternatively the words "BY AIR MAIL" may be written boldly on air mail items. In the case of parcels an air mail label must also be affixed to the Despatch Note if one is used.
- Customs Declaration
All goods sent abroad by post, whether in letter packets, small packets or parcels, must be declared to Customs on special forms available at post offices.
- Declaration Forms
The customs declarations should be completed in English or a language which is accepted in the country of destination.
To clear your item, the Customs in the country of destination need to know what the contents are. You must therefore complete your declaration fully, accurately and legibly. Otherwise delay and inconvenience may be caused for the addressee. Moreover, a false, misleading or incomplete declaration may lead, for instance, to the seizure of the package.
It is also your responsibility to inquire into import and export regulations (prohibitions, make-up etc.) and to find out what documents, if any (certificate of origin, health certificates, invoices, etc.), are required in the country of destination and to attach them to this form.
The general terms in the contents, such as "foodstuffs", "samples", "spare parts", etc., are not permitted.
Regarding the type of contents, the insertion of a cross in this space does not relieve you of the obligation of completing the declaration in detail; nor does it necessarily imply that the goods will be admitted free of duty in the country of destination:
- "commercial sample" means: articles considered by Customs as being of negligible value, which are merely used in pursuit of orders for merchandise of the kind they represent;
- "document" means: any medium intended to contain and actually containing information which, by virtue of its quantity or nature, is considered by Customs as being of negligible value.
Sender's signature on the front is the pledge that the item does not contain any dangerous article including explosives, flammable, corrosive, oxidizing, toxic, noxious or deleterious, or otherwise harmful substances, etc., prohibited by international postal regulations.
Forms required for:- Local Mail
- Pos650 - Local Registered Packet
- Pos651 - Local CourierPost
- Pos89 - Record Delivery Receipt
- CN07 - Advice of Delivery
- Local Bulk Mail
- Pos691 - Application for Hongkong Post Circular Service
- Overseas Mail
- Pos652 - Parcel Declaration Form
- Pos460 - SpeedPost
- CN22/Pos401G - Small Packet (Green Label)
- CN07 - Advice of Delivery
- Pos401C - Customs Declaration
- Overseas Bulk Mail
- Pos487A - Posting Statement of *Bulk Bags / Direct Agent Bags
- Pos487B - Posting Statement of Bulk Air Mail
- Standard Mail
Standard items should be amenable to processing by Hongkong Post's Mechanised Letter Corting System and therefore meet the following conditions which are indicative and not meant to be exhaustive:
Weight 50g or below Size Minimum: 90mm x 140mm MaxiMum: 167mm x 260mm Thickness Minimum: 0.25mm Maximum: 7.00mm Envelope Non-glossy paper of a light colour (Wrappers with open ends are not admissable) Clearance zone The bottom 15mm zone of the enveiope must be left blank for printing bar codes.
- Pre-Sorted Mail
Pre-Sort levels fall into two different levels
- Delivery Districts
Hongkong Post has divided Hong Kong into 27 delivery districts. Each has a sorting office where the delivery Postmen are based.
By Pre-Sorting your mail to go directly to these offices, one procedure is skipped and the savings are passed back to you.
- Postmen's Delivery Beats
Hong Kong is further divided into over 1,700 Postmen's beats. By Pre-sorting your mail to go directly to each postmen, two procedures are skipped. Again the savings are passed back to you.
How to Pre-Sort your mail
Hongkong Post will provide you with details of which addresses fall into specific Districts and Postmen's Beats.
Addresses broken down by Postmen's Beats are stored on the Mechanised Letter Sorting System (MLSS) central database. These are availableon the computer disks for handy reference. - Delivery Districts
- Postage Stamps
Denominations
- Extra Services
- Registration
A fee of $13 is charged to all destination. If an advice of receipt is required an additional fee $11 should be paid at the time of posting. Requests for advice of receipt are accepted only at the time of posting.
- Record Delivery (Local Letter Mail Only)
A fee of $11 is charged in addition to the postage. This service suits the purpose of those senders who need proof of posting and proof of delivery at a more economical way. It is only provided to a postal packet sent by a local sender and addressed to a local addressee. It differs from the registration service in that tracking of RD items at each processing stage is not provided. If an advice of receipt is required, an additional fee for $11 should be paid at the time of posting. Requests for advice of receipt are accepted only at the time of posting.
- Instructions for Collecting Registered / Recorded Delivery
Item
- When making collection, please bring along the notification
card of collection of Registered / Recorded Delivery item;
and valid proof of identity in any one of the following
forms:
- Hong Kong Identity Card;
- A valid travel document;
- Other identification documents issued by the Government
of the Hong Kong Special Administrative Region which
bear a photograph of the holder.
- If you send an agent, he must produce his original identification
document, the notification card of collection of Registered
/ Recorded Delivery item and either the original or a
photostat copy of the identification document of the addressee.
An employee collecting on behalf of a firm or organisation
must produce any one of the following in addition to his
own identification document:
- Valid Business Registration Certificate, original or photostat;
- Letter of authority issued by the firm or organisation on proper letter-head;
- The company chop.
- When making collection, please bring along the notification
card of collection of Registered / Recorded Delivery item;
and valid proof of identity in any one of the following
forms:
- Insurance (Global Mail Only)
The fee is $2.50 for each $500 of insured value or part thereof, payable in addition to the normal postage, and in the case of insured letters in addition to the $13 registration fee.
- Express (Global Mail Only)
The additional fee is $6. An Express Label, obtainable free at any post office, must be affixed to each express item.
- Registration
- Reply Services
- Business Reply Service (Local Mail Only)
Used by a business who wishes to obtain a reply from a client without requiring the client to pay the postage. Using a preprinted card or envelope the item can be posted without postage and this will be levied on the receiver at the time of delivery. Each item is charged at $0.5.
- International Business Reply Service (Global Mail Only)
The fee for the delivery of each International Business Reply item is $6.
- International Reply Coupons
These coupons are exchangeable at post office overseas for postage stamps and enable the sender of an international letter to prepay the reply. A coupon costs $14 and will purchase international postage stamps for an unregistered airmail letter not weighing over 20g.
- Business Reply Service (Local Mail Only)
- Other Services
- Redirection of Mail
Subject to certain conditions, letters, packets and parcels will be redirected for 3 months charging $100 for private user or $300 for business user.
- Post Office Boxes
Fees for Post Office Box Rental are shown below.
Annual Rental Small Box Large Box GPO/TST Post Offices $500 $650 Kowloon Central Post Office $320 N/A Other Post Offices $270 $320
- Permit Mailing
A service used for posting Unregistered Letters and Printed Papers for despatch by air and surface to overseas and for a local delivery. Articles posted under this service must be printed or stamped with a postage paid indicator. Postings must be handed in at a designated post office arranged with the addresses facing the same way and tied into bundles. The minimum quantity for local, surface and air postings is 100 identical items at a time.
- Tracing of Postal Articles
Enquiry forms for tracing registered letters and parcels are obtainable at any post office. Enquiries about a postal article must be made within half a year of the date of posting.
- Hongkong e-Post
- Redirection of Mail
- Typhoon / Rainstorm Arrangements
Post Offices will be closed when typhoon signal number 8 or above is hoisted or when rainstorm black warning is issued before the commencement of normal business hours. - Enquiry, Suggestion &
Complaint
For suggestions and complaints on counter and delivery service, please ring the following Customer Care Hotlines:
Counter Services 2525 5856
Mail delivery 2723 3454
Street Posting Boxes 2356 2516 - Enquiries
For further information about postal services, ask at any post office or ring the Hongkong Post General Enquiry Holtine on 2921 2222 (Fax 2868 0094). - Service Guides Downloads
Name Code Last Updated Date Postage Rates And Service [PDF] Pos15 January 2009 Speedpost Rate Plan (Pos 15A/1) [PDF] Pos15A/1 Sepetember 2009 Speedpost - Delivery Standard and Latest Times of Posting (Pos 15A/1) [PDF] Pos15A/1 Supplement November 2009 Speedpost Posting Guide (Pos 15A/2) [PDF] Pos15A/2 Sepetember 2009
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